Object: Electronic Auction - Hiring A Platform For Digital Service In The Software As A Service (Saas) Modality, For Unified Communication And Customer Relationship Management, Providing The Following Service Channels: Whatsapp Business Enterprise Official Api, Social Networks And Chatbot/Virtual Assistant, According To The Notice. The Description Provided In The Detailed Description Field Is A Mere Expedient Of The Comprasnet System. The Detailed Description Of The Items Is Contained In Annex I Of The Notice.